A digital item-level offer is a secure digital promotion that allows a consumer to purchase specific item(s) in store or online at select retailers. The promotion delivers valuable savings that are easy to redeem during your shopping experience. No need for a paper coupon or an app to use the offer.
To redeem your Item-level Offer please follow these steps:
Open the offer link.
Click ‘Select Retailer’
Select an eligible retailer from the drop down list
View your unique, one-time-use barcode on the web page that opens.
Show the barcode at checkout to the participating retailer selected.
No. If you don’t have a mobile device, you can open the offer link on a computer. From there, you can download and print a PDF copy of your barcode to use in-store.
Go to the offer screen. Tap Offer Details (above the barcode) and scroll down to Eligible Items. From there, search by product name or UPC code to verify if your item is included in the offer.
You can update your retailer using the drop-down menu at any time before you redeem the offer.
Only if the retailer specifically offers online redemption. Be sure to select the “online” version of the retailer (e.g., Walmart Online, Walgreens Online, or Albertsons Online) before redeeming. All other listings are in-store only.
First, make sure the exact product included in the offer is scanned in the retailers cart and you have selected the correct retailer. Please note that the offer redemption steps vary by retailer, but here is standard process:
Scan all items and proceed to payment.
Select Credit/Debit on the card reader.
Scan your offer barcode before applying any other payment method.
Verify the discount is deducted from your total, then pay any remaining balance. (Note: Check your specific offer link for live, retailer-specific instructions.)
Before reaching out to support, try these quick troubleshooting steps:
Check the Expiration Date: Confirm the offer is still active and has not already been redeemed.
Verify Item Eligibility: Click Offer Details on the barcode screen and search the item or UPC to ensure your exact product (including size/flavor) is eligible.
Review Retailer Instructions: Make sure you are following the retailer’s specific redemption steps..
Adjust Screen Brightness: Ensure your mobile screen brightness is turned up so the scanner can read the barcode clearly.
If your offer still won’t scan, please email hello@skux.io with the subject line Digital Item-Level Offer Help. Include as much of the following information as possible so our technical team can help:
Offer Details: Offer name, value, and card number (or a screenshot of the barcode).
Redemption Details: Retailer location and the date/time of your attempt.
Product Details: Name, size, and price of the item(s) you tried to purchase.
Store Feedback: Any error messages on the register or explanations provided by store staff.
If you are still experiencing issues, please email hello@skux.io with the subject line Digital Item-level Offer Help and include as much of the following information as possible:
Offer details: Value, offer name, and card number or a screenshot of the barcode.
Redemption details: Retailer location and the date you attempted to use it.
Product details: Name, size, and price of the item(s) you were trying to purchase.
Store feedback: Any explanation or error messages provided by store staff.
Our team will investigate and follow up with you as soon as possible.
