CUSTOMER CARE & RECOVERY
Give the Gift of Immediate Satisfaction
Give the Gift of
Immediate Satisfaction
Our Mission
Turn a 'Make-Good’ into a ‘Make-Great’
Turn a ‘Make-Good’ into a ‘Make-Great’
When a manufacturer experiences an unplanned event, such as a nationwide product recall, the financial and brand loyalty damage effects can be immense and long-lasting. Leveraging the SKUx platform ensures customers are refunded quickly and efficiently, also while preventing waste, fraud and keeping an already unpleasant experience from getting worse.
When a manufacturer experiences an unplanned event, such as a nationwide product recall, the financial and brand loyalty damage effects can be immense and long-lasting.
Leveraging the SKUx platform ensures customers are refunded quickly and efficiently, also while preventing waste, fraud and keeping an already unpleasant experience from getting worse.
The Comparison
Quicker Refund = Happier Customer
Quicker Refund = Happier Customer
Ensuring a speedy delivery is imperative to customer satisfaction. Deliver your offer in less than 24 hours, compared to the normal recall delivery of 4-16 weeks.
93%
93%
of customers are likely to make repeat purchases from companies that offer excellent customer service.
93%
93%
of customers are likely to make repeat purchases from companies that offer excellent customer service.
80%
80%
of customers said they have switched brands because of a poor customer experience.
80%
80%
of customers said they have switched brands because of a poor customer experience.
Let's Compare
Normal Refund
- 4 - 16 Weeks
SKUx Powered Refund
- < 24 Hours
